Enter in all of your coffee ordering observations below.
Include such comments as:
how the customers react towards each other, how friendly are the customers / barristas, the pace of the ordering process, ordering uncertainty, confusion in the ordering process, handling multiple orders, lingo trouble, store flow, line waiting behavior, and/or any recommendations for the store.
Make sure to read each others posts and respond to them (in the blog) if you would like to add any additional thoughts.
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Order Up!
This is our ordering observation blog. Observe the coffee ordering process and enter in what you notice about the dynamics.
